Our aim is to provide support to all service users in a manner that is respectful, sensitive to their individual needs and abilities, and meets the Good Care Practice standards. Our 16+ accommodation and support services are designed to develop young people's skills and enable them to live independently.
Our objectives include:
Ensuring that our clients live in a clean, comfortable, and safe environment, and are treated with respect and sensitivity.
Delivering flexible, attentive, and non-discriminatory support while respecting each individual’s right to independence, privacy, dignity, and fulfilment.
Respecting each client’s needs and values in matters of religion, culture, race or ethnic origin, sexuality and sexual orientation, political affiliation, and disabilities or impairments.
Ensuring that the support service is delivered in accordance with agreed contracts.
Fostering an atmosphere of support that encourages personal choice, achievement, diversity, empowerment, personal rights, and overall well-being.
Providing skilled care to help service users achieve their optimum physical and mental health and well-being.
Recognising and respecting the individual uniqueness of all young people we support and all staff who work with us.
Respecting individual requirements for privacy and treating all information relating to individuals in a confidential manner.
Offering an individualised programme of meaningful activity to satisfy the needs of each client.
Implementing a Positive Behaviour Support approach to further understand the reasons for challenging behaviour, considering the client’s life history, physical health, and emotional needs, and providing appropriate support.